BT To Provide Outsourded Network Services to Standard Life

8th March, 2012

BT To Provide Outsourded Network Services to Standard Life

BT has signed a five-year outsourcing deal with Standard Life, a leading provider of long term savings and investments. The £30 million contract will see BT manage the company's communications infrastructure. This gives Standard Life access to a wide range of professional services and will enhance the overall level of service provided to customers.

The agreement includes the delivery and management of a BT Connect Local Area Network (LAN) and Wide Area Network (WAN). It will also cover IP Telephony, contact centres, Contract Management, Service Management and the transition of the infrastructure to BT's IP Connect network.

The deal also supports Standard Life's need for a standardised and integrated voice and data platform across its international operations, providing domestic and international network services to the company's centres in Dublin, Boston, Chennai, Frankfurt, Hong Kong, Hyderabad Aida, Montreal, Paris, Pune, Sydney as well as 16 UK offices, Paul Chong, Standard Life's Group IT and Commercial Director said:

BT understands our infrastructure and has vast experience in delivering complex domestic and international networking and outsourcing services. This network transformation will enable us to provide the highest standards of service to our customers, delivering on our commitment to provide them with a seamless global service.

Shay Walsh, Managing Director Business, BT in Ireland said:

Standard Life needed an outsourcing partner who could give them depth of experience in domestic and international networking services with an extensive global reach. BT is perfectly placed to deliver this, so we look forward to building a long term strategic relationship with Standard Life, developing capabilities for both their Irish and international offices.

BT has 30 years' experience working in the financial sector and has the ability to serve customers in 197 countries/territories via its IP Connect VPN service. From the cash machines in a retail branch to the secure messaging services that allow central banks to settle transactions worth billions of dollars every day, BT addresses the communications-related requirements of the financial services sector in breadth and in depth.