Products & Services
Customer Contact Management
- BT Cloud Contact
- BT Onsite Contact
- BT Optimise Contact
- BT Onsite Contact Avaya
- BT Onsite Contact Cisco
- BT Onsite Contact Genesys
- BT Auto Contact
- BT Internet Connect
- BT IP Connect Global
- BT IP Connect Ireland
- BT Connect Applications
- BT Ethernet Connect
Whatever your business challenges, wherever you are, BT Ireland can tailor solutions to meet your business needs. What type of business are you?
Operating globally presents as many challenges as opportunities. BT understands what these challenges are and how to overcome them.
Spread across Ireland and the UK, business faces many challenges to keep sites connected and people on top of everything that’s going on.
Business can thrive, even in tough times but your cost base must be carefully managed. BT communication solutions are just what’s needed.
How can you build a sustainable organisation? Communicate effectively? Create a customer focused organisation? Create a secure and risk resilient organisation? Increase efficiency? BT have the answers to these questions and more.
BT Compute offers dedicated and expert data centre services delivered from our state-of-the-art centres in Dublin and Belfast.
Social media and mobile devices are fundamentally remapping the relationship between companies and their customers.
Embrace the benefits of Bring Your Own Device with the right networking infrastructure from BT and Cisco.
Sustainability offers significant opportunities for both your organisation and the environment.
You can never eliminate risk entirely. It has always been part of doing business.
Efficiency improvements usually take place at a department or line of business level
To our customers we are unique — no other company has the scope, reach and capability that can help their business succeed. We provide business and government organisations the full scope of all their communications and IT services securely and efficiently.
BT is one of the world's leading providers of communications solutions and services operating in more than 170 countries.
BT operates across Northern Ireland and the Republic of Ireland as an all island operation, headquartered in Belfast and Dublin, and employing close to 3,000 people.
BT believes that the future of communications depends on continuous infrastructure development as well as using the most innovative and sophisticated technology.
Quality is inherent in the way BT Ireland does business and how we manage our processes and our people.
BT Ireland recognises that in our day-to-day operations, we as a business inevitably impact on the environment in a number of ways.
This guide is the result of telecoms industry co-operation to help and inform telecoms users with disabilities what different telecoms companies offer.
BT is totally committed to providing you with the best possible customer service, whether you are dealing with us over the phone, by post, or online.
- Media Centre
- BT Blog
- BT Ireland Wholesale
Gavin Patterson to be appointed Chief Executive of BT Group
BT announces today that Gavin Patterson will succeed Ian Livingston as chief executive of BT Group plc.
Ian has agreed to take up a role in government as Minister of State for Trade and
Investment. He will continue as chief executive of BT until he steps down from his post and from BT’s Board in September.
Gavin Patterson has served as chief executive of BT Retail and as a BT Board member since 2008, having joined the company as a senior executive four years prior to that. He will take over as chief executive of BT Groupin September.
Sir Michael Rake, Chairman of BT, said:“Ian has done a tremendous job in transforming BT. His decision to accept a government post demonstrates the sense of public service which many of us know to be characteristic.He leaves behind him a very capable team,one which will take forward the strategy that has served BT well and which lays out the path to further success.
“We have a fitting and experienced successor in Gavin Patterson. He has a detailed knowledge of all parts of our business and a track record of success. He was closely involved in creating our strategy and is the right person to take it forward. BT will make yet further progress under his leadership.”
Gavin Patterson said:“It is a privilege to have been offered the position of chief executive of BT Group, and I am delighted to accept.
“The company is in a strong place. We have greatopportunities ahead and are well placed to take advantage of them, in the UK and internationally. We have the people, the technology and the plans we need to build on our current successes. I look forward to leading a dynamic team to ensure we do just that.”
Ian Livingston said:‘I am honoured to have been asked by the Prime Minister to take on the role of Minister for Trade and Investment, with a remit of helping the growth of British companies andthe country’s future economic success.
“It has been an incredibly hard decision to leave BT at such an exciting time. However, the opportunities ahead and the strength of the management team that Gavin will lead mean that the company is in a great position.
“I am immensely proud to have led this company over the last five years. We have made hugeprogress over the last few years but I know there is still so much more that BT can and will do.”
Ian will join the House of Lords prior to takingup his front-bench government post in December.
An announcement about the specific September date on which Ian will hand over the BT chief executive’s post to Gavin will follow in due course.