Products & Services
Customer Contact Management
- BT Cloud Contact
- BT Onsite Contact
- BT Optimise Contact
- BT Onsite Contact Avaya
- BT Onsite Contact Cisco
- BT Onsite Contact Genesys
- BT Auto Contact
- BT Internet Connect
- BT IP Connect Global
- BT IP Connect Ireland
- BT Connect Applications
- BT Ethernet Connect
Whatever your business challenges, wherever you are, BT Ireland can tailor solutions to meet your business needs. What type of business are you?
Operating globally presents as many challenges as opportunities. BT understands what these challenges are and how to overcome them.
Spread across Ireland and the UK, business faces many challenges to keep sites connected and people on top of everything that’s going on.
Business can thrive, even in tough times but your cost base must be carefully managed. BT communication solutions are just what’s needed.
How can you build a sustainable organisation? Communicate effectively? Create a customer focused organisation? Create a secure and risk resilient organisation? Increase efficiency? BT have the answers to these questions and more.
BT Compute offers dedicated and expert data centre services delivered from our state-of-the-art centres in Dublin and Belfast.
Social media and mobile devices are fundamentally remapping the relationship between companies and their customers.
Embrace the benefits of Bring Your Own Device with the right networking infrastructure from BT and Cisco.
Sustainability offers significant opportunities for both your organisation and the environment.
You can never eliminate risk entirely. It has always been part of doing business.
Efficiency improvements usually take place at a department or line of business level
To our customers we are unique — no other company has the scope, reach and capability that can help their business succeed. We provide business and government organisations the full scope of all their communications and IT services securely and efficiently.
BT is one of the world's leading providers of communications solutions and services operating in more than 170 countries.
BT operates across Northern Ireland and the Republic of Ireland as an all island operation, headquartered in Belfast and Dublin, and employing close to 3,000 people.
BT believes that the future of communications depends on continuous infrastructure development as well as using the most innovative and sophisticated technology.
Quality is inherent in the way BT Ireland does business and how we manage our processes and our people.
BT Ireland recognises that in our day-to-day operations, we as a business inevitably impact on the environment in a number of ways.
This guide is the result of telecoms industry co-operation to help and inform telecoms users with disabilities what different telecoms companies offer.
BT is totally committed to providing you with the best possible customer service, whether you are dealing with us over the phone, by post, or online.
- Media Centre
- BT Blog
- BT Ireland Wholesale
The Great BT Charity Shops Challenge… the results are in
BT teams bring in over €128,000 for the Irish Cancer Society and Marie Curie charity shops
BT employees from across Ireland joined representatives from the Irish Cancer Society and Marie Curie today at the Clyde Court Hotel, Dublin, to announce the results of the 2014 Great BT Charity Shops Challenge.
On 9th October 168 BT employees stepped out of their day jobs to volunteer in the all-island ‘Great BT Charity Shops Challenge’. On the day, each BT team ‘took over’ one of 17 charity shops (10 Irish Cancer Society shops in the Republic of Ireland and seven Marie Curie shops in Northern Ireland) to help raise much-needed funds for both charities.
The BT teams competed fiercely against each other, using all of their planning, marketing and selling skills to generate extra stock, raise the profile of the shops locally, attract more volunteers and customers and increase shop takings on the day.
And the results are in…
The overall winners reporting a 1,580 per cent increase in sales on the day are the team from the Marie Curie Shop on the Cregagh Road in Belfast. In the Republic of Ireland, the biggest increase in sales was in the Irish Cancer Society shop in Bray, Co. Wicklow.
This year’s campaign had even greater success than last year when a total of €100,000 was raised, between sales on the day and stock donated for the charities.
Paul Hughes, Irish Cancer Society Shops Manager said:
We were delighted not only by the amazing amount of money raised by BT staff during the Great BT Shops Challenge, but by the attention it has provided our shops - more people know about our shops and the great bargains we have in-store, in addition they got great quality donations.
In the 10 participating Irish Cancer Society shops over €80,000 has been raised, between sales on the day and 2,363 bags of stock donated for our shops. These amazing results will be channelled into our information, care and support services for those affected by cancer in Ireland. In total this means that the Great BT Charity Shops Challenge could fund the total cost of almost 230 nights of care for those in their final days, staying at home being cared for by an Irish Cancer Society night nurse.”
Sinéad nic Oireachtaigh, BT’s Better Future programme manager said:
BT has always worked hard to improve the lives of the communities in which we operate and, as part of our ‘Better Future’ corporate responsibility programme, our volunteers get involved with some brilliant community initiatives. We were particularly excited to support the Irish Cancer Society and Marie Curie again this year, and our teams have done us proud. The energy, enthusiasm and creativity of the teams has been amazing and we’re delighted to have raised such a significant amount for two very important charities. Thanks go to all the customers who came out to support the Bray, Camden Street, Capel Street, Clondalkin, Drogheda, Dun Laoghaire, Kimmage, Phibsborough, Rathmines and Waterford shops to help raise such a significant amount for two very important charities.”