Products & Services
Customer Contact Management
- BT Cloud Contact
- BT Onsite Contact
- BT Optimise Contact
- BT Onsite Contact Avaya
- BT Onsite Contact Cisco
- BT Onsite Contact Genesys
- BT Auto Contact
- BT Internet Connect
- BT IP Connect Global
- BT IP Connect Ireland
- BT Connect Applications
- BT Ethernet Connect
Whatever your business challenges, wherever you are, BT Ireland can tailor solutions to meet your business needs. What type of business are you?
Operating globally presents as many challenges as opportunities. BT understands what these challenges are and how to overcome them.
Spread across Ireland and the UK, business faces many challenges to keep sites connected and people on top of everything that’s going on.
Business can thrive, even in tough times but your cost base must be carefully managed. BT communication solutions are just what’s needed.
How can you build a sustainable organisation? Communicate effectively? Create a customer focused organisation? Create a secure and risk resilient organisation? Increase efficiency? BT have the answers to these questions and more.
BT Compute offers dedicated and expert data centre services delivered from our state-of-the-art centres in Dublin and Belfast.
Social media and mobile devices are fundamentally remapping the relationship between companies and their customers.
Embrace the benefits of Bring Your Own Device with the right networking infrastructure from BT and Cisco.
Sustainability offers significant opportunities for both your organisation and the environment.
You can never eliminate risk entirely. It has always been part of doing business.
Efficiency improvements usually take place at a department or line of business level
To our customers we are unique — no other company has the scope, reach and capability that can help their business succeed. We provide business and government organisations the full scope of all their communications and IT services securely and efficiently.
BT is one of the world's leading providers of communications solutions and services operating in more than 170 countries.
BT operates across Northern Ireland and the Republic of Ireland as an all island operation, headquartered in Belfast and Dublin, and employing close to 3,000 people.
BT believes that the future of communications depends on continuous infrastructure development as well as using the most innovative and sophisticated technology.
Quality is inherent in the way BT Ireland does business and how we manage our processes and our people.
BT Ireland recognises that in our day-to-day operations, we as a business inevitably impact on the environment in a number of ways.
This guide is the result of telecoms industry co-operation to help and inform telecoms users with disabilities what different telecoms companies offer.
BT is totally committed to providing you with the best possible customer service, whether you are dealing with us over the phone, by post, or online.
- Media Centre
- BT Blog
- BT Ireland Wholesale
Northern Ireland to benefit as BT creates 78 new jobs in Belfast
BT also announces ten industrial work placements for Northern Ireland students
BT today announced that it is to create 78 new jobs in Northern Ireland over the next six months in a variety of areas including software development, IT, engineering, sales and service, security and digital technology.
The majority of the jobs will be based in BT Flex, BT’s contact centre operation in Riverside Tower in Belfast and will comprise 50 full, part-time and apprenticeship positions in the areas of customer service and sales.
The additional 28 positions will be a combination of apprenticeship and graduate roles, split between BT’s technology service & operations division and BT’s commercial networks team in Belfast. A number of the new apprentices will also begin degree apprenticeships allowing them to obtain a full Honours degree qualification while working. Careers ranging from business analysis to software development and technology consultancy will be available at BT as part of the new Government and industry-backed scheme, which integrates degree level academic learning with practical on-the-job training.
In addition BT is also offering industrial work experience for third level students with ten 48 week placements to begin in September 2015 at BT’s Global Development Centre in Belfast.
Welcoming the announcement, DETI Minister, Arlene Foster said:
BT is an established investor and major employer in Northern Ireland. This latest expansion is a welcome boost for our Business Services sector which is a key driver of economic growth. BT’s commitment to developing new talent demonstrates the company’s confidence in our skills base. This recruitment campaign will provide valuable career and training opportunities to local people within the dynamic, growing telecommunications sector.”
Colm O’Neill, chief executive, BT in Northern Ireland and the Republic of Ireland, said:
At BT, we firmly believe that Northern Ireland’s future economic success hinges on more young people following careers in science, engineering and IT. Our latest recruitment supports this belief and further emphasises our commitment to supporting the growth of the ICT sector by creating opportunities for people to get the skills, support and training they need to carve out successful careers in Northern Ireland.We look forward to welcoming our new recruits, who are joining BT at a very exciting time. They will have the opportunity to work in fields such as technology research, customer service, engineering, IT and TV, helping to create and build the next generation of communications technology.”
The 78 jobs announced today are in addition to the 250 roles created by BT in Northern Ireland over the past year. BT is one of the largest private sector employers and investors in Northern Ireland, directly employing more than 2,400 people and delivering communication and IT services to consumers, businesses and public sector organisations.