Products & Services
Customer Contact Management
- BT Cloud Contact
- BT Onsite Contact
- BT Optimise Contact
- BT Onsite Contact Avaya
- BT Onsite Contact Cisco
- BT Onsite Contact Genesys
- BT Auto Contact
- BT Internet Connect
- BT IP Connect Global
- BT IP Connect Ireland
- BT Connect Applications
- BT Ethernet Connect
Whatever your business challenges, wherever you are, BT Ireland can tailor solutions to meet your business needs. What type of business are you?
Operating globally presents as many challenges as opportunities. BT understands what these challenges are and how to overcome them.
Spread across Ireland and the UK, business faces many challenges to keep sites connected and people on top of everything that’s going on.
Business can thrive, even in tough times but your cost base must be carefully managed. BT communication solutions are just what’s needed.
How can you build a sustainable organisation? Communicate effectively? Create a customer focused organisation? Create a secure and risk resilient organisation? Increase efficiency? BT have the answers to these questions and more.
BT Compute offers dedicated and expert data centre services delivered from our state-of-the-art centres in Dublin and Belfast.
Social media and mobile devices are fundamentally remapping the relationship between companies and their customers.
Embrace the benefits of Bring Your Own Device with the right networking infrastructure from BT and Cisco.
Sustainability offers significant opportunities for both your organisation and the environment.
You can never eliminate risk entirely. It has always been part of doing business.
Efficiency improvements usually take place at a department or line of business level
To our customers we are unique — no other company has the scope, reach and capability that can help their business succeed. We provide business and government organisations the full scope of all their communications and IT services securely and efficiently.
BT is one of the world's leading providers of communications solutions and services operating in more than 170 countries.
BT operates across Northern Ireland and the Republic of Ireland as an all island operation, headquartered in Belfast and Dublin, and employing close to 3,000 people.
BT believes that the future of communications depends on continuous infrastructure development as well as using the most innovative and sophisticated technology.
Quality is inherent in the way BT Ireland does business and how we manage our processes and our people.
BT Ireland recognises that in our day-to-day operations, we as a business inevitably impact on the environment in a number of ways.
This guide is the result of telecoms industry co-operation to help and inform telecoms users with disabilities what different telecoms companies offer.
BT is totally committed to providing you with the best possible customer service, whether you are dealing with us over the phone, by post, or online.
- Media Centre
- BT Blog
- BT Ireland Wholesale
Financial Results Republic of Ireland. BT Ireland revenue and profits up for full year 2014/15
BT Ireland today announced the financial results of its all-island operation for the year ending 31st March 2015.
Colm O’Neill, CEO, BT Ireland said, “We’ve delivered a solid year of growth in revenues and profits in a very competitive sector. Investments in network infrastructure, data centres and product development have underpinned this growth with BT increasingly becoming the partner of choice for multinational and large indigenous organisations requiring global connectivity and IT services.”
BT Ireland has grown its share of the fixed line market (retail and wholesale) to over 17% in the year, according to the latest quarterly report by ComReg, making it the second largest fixed line operator. In the wholesale sector, more than 50 communications companies are now using BT services to connect their customers in Ireland including Carphone Warehouse, and Sky Ireland whose voice and fibre broadband services are supported by BT.
In the business sector, growing demand for high speed wired and wireless networks, global connectivity, unified communications, cloud and data centre services resulted in a significant number of new business deals including Kerry Group, Icon and Skillsoft, whilst the company delivered new services to existing customers such as Bank of Ireland and Elavon. Listed amongst BT Ireland’s growing customer base today are 6 out of 10 of Forbes most innovative companies in the world and 8 of the top 10 companies on the Irish Stock Exchange. In addition, BT Ireland has been named Cisco Ireland’s Gold Partner of the Year for the third year running for its excellence and quality of execution.
In the year BT Ireland continued to invest in research and development, expanding its cloud services portfolio as well as pioneering a successful trial which saw it integrate 400Gbps technology into its live network for the first time. The full deployment of this technology is underway on the BT Ireland network between Belfast, Dublin and London giving customers a greater choice of services and more efficient access to their global networks and cloud services, as well as supporting Ireland-UK trade.
For more information on BT in the Irish market, visit www.btireland.com