Products & Services
Customer Contact Management
- BT Cloud Contact
- BT Onsite Contact
- BT Optimise Contact
- BT Onsite Contact Avaya
- BT Onsite Contact Cisco
- BT Onsite Contact Genesys
- BT Auto Contact
- BT Internet Connect
- BT IP Connect Global
- BT IP Connect Ireland
- BT Connect Applications
- BT Ethernet Connect
Whatever your business challenges, wherever you are, BT Ireland can tailor solutions to meet your business needs. What type of business are you?
Operating globally presents as many challenges as opportunities. BT understands what these challenges are and how to overcome them.
Spread across Ireland and the UK, business faces many challenges to keep sites connected and people on top of everything that’s going on.
Business can thrive, even in tough times but your cost base must be carefully managed. BT communication solutions are just what’s needed.
How can you build a sustainable organisation? Communicate effectively? Create a customer focused organisation? Create a secure and risk resilient organisation? Increase efficiency? BT have the answers to these questions and more.
BT Compute offers dedicated and expert data centre services delivered from our state-of-the-art centres in Dublin and Belfast.
Social media and mobile devices are fundamentally remapping the relationship between companies and their customers.
Embrace the benefits of Bring Your Own Device with the right networking infrastructure from BT and Cisco.
Sustainability offers significant opportunities for both your organisation and the environment.
You can never eliminate risk entirely. It has always been part of doing business.
Efficiency improvements usually take place at a department or line of business level
To our customers we are unique — no other company has the scope, reach and capability that can help their business succeed. We provide business and government organisations the full scope of all their communications and IT services securely and efficiently.
BT is one of the world's leading providers of communications solutions and services operating in more than 170 countries.
BT operates across Northern Ireland and the Republic of Ireland as an all island operation, headquartered in Belfast and Dublin, and employing close to 3,000 people.
BT believes that the future of communications depends on continuous infrastructure development as well as using the most innovative and sophisticated technology.
Quality is inherent in the way BT Ireland does business and how we manage our processes and our people.
BT Ireland recognises that in our day-to-day operations, we as a business inevitably impact on the environment in a number of ways.
This guide is the result of telecoms industry co-operation to help and inform telecoms users with disabilities what different telecoms companies offer.
BT is totally committed to providing you with the best possible customer service, whether you are dealing with us over the phone, by post, or online.
- Media Centre
- BT Blog
- BT Ireland Wholesale
BT Launches Global Infinity Lab Competition with Focus on Mobile Innovation
BT Ireland encouraging Irish entrepreneurs to enter global innovation contest
BT today launched its ninth Infinity Lab Competition, with a focus on finding new innovations for mobile networks. The competition aims to uncover brilliantly simple ideas with the potential to enhance customer experience on BT’s 4G mobile network - the UK’s biggest.
Open to all start-ups globally, the competition aims to shine a light on brilliantly simple ideas, with the ultimate goal of offering new experiences to mobile users. Areas of focus will include, but are not limited to:
- Innovations that enhance the customer experience (analytics & personalisation) and the mobile experience, as well as network efficiency.
- Mobile apps and services that fully utilise the world-leading speed, capacity and latency of BT’s 4G network in the UK.
Launched in partnership with TechHub in September 2013, BT has run eight Infinity Lab competitions to date, attracting hundreds of applicants from around the world. In 2014, Waterford-based start-up Sedicii won the competition for their innovative use of technology to protect online sign-in information.
Those interested can enter the competition by 7 August via: www.btplc.com/btinfinitylab/futuremobile. Shortlisted companies will be invited to Wembley Stadium, connected by EE, on 6 September to present their ideas to BT and EE. The winners will be announced at a “Dragons’ Den” style panel event on 12 September, after which EE and BT will then work with the winning company to evaluate their business and technology and explore opportunities to work together commercially. The winner will be able to take advantage of insight and expertise from both companies’ research, engineering, commercial and marketing teams. The prize also includes six months membership to the TechHub entrepreneur community.
John Petter, BT Consumer chief executive, said:
We are reaching out to entrepreneurs around the world, seeking brilliant and simple ideas which can help shape future services used by our customers. We’re inviting entrepreneurs and start-ups to pitch their products and services to our leadership teams and look forward to working with them to help develop pioneering mobile innovations.”
In addition to the competition, Infinity Lab also provides a physical lab space, officially opened by Boris Johnson in March 2014. What’s more, BT’s Innovation in Action sessions bring entrepreneurs and BT executives together to discuss innovation and commercial partnerships, while numerous customer events demonstrate how start-ups can bring their innovations to market.